Privacy Policy for Send Ex
Effective Date: 12/08/2024
1. Introduction
Welcome to Send Ex. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application and services.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you register, book a delivery, or contact us, we may collect personal details such as your name, address, phone number, email address, and payment information.
- Delivery Information: Details about your deliveries, including pickup and drop-off locations, parcel information, and delivery preferences.
- Usage Data: Information about your interactions with our app, including IP address, device type, operating system, and usage patterns.
- Communication Data: Content of communications with us, including customer support queries and feedback.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and manage your bookings.
- To communicate with you about your deliveries and respond to inquiries.
- To analyze and enhance the functionality and performance of our app.
- To ensure compliance with legal obligations and protect our rights.
4. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share data with third-party vendors who assist us in operating our app, processing payments, or delivering services.
- For Legal Reasons: We may disclose information if required by law, or in response to legal requests or claims.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under specific circumstances.
- Objection: Object to certain types of processing of your data.
To exercise these rights, please contact us at contact@sendex.online.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our app after changes are made signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Send Ex
Tunis
Email: contact@sendex.online
Phone: 92027393